- Are the labels going to withstand freezing temperatures?
- Should I apply my freezer label before freezing the product, or on an already frozen product?
- Will I be able to handwrite (the flavors) on the labels (with a sharpie)?
- Can I get (see) a sample?
- What’s a turnaround (lead) time / when can I expect my labels to arrive?
- What kind of file do I need to send you? (How do I get you the artwork?)
- Will (Can) I see the proof before printing?
- Is there a minimum order?
- How do I make a payment?
- Is there a cheaper product that could still do the work?
- Will the colors smear due to thawing and condensation in the refrigerator? Will my labels hold up without curling or the ink running?
- Can you give me price breaks for X, Y, Z labels?
- Are you guys familiar with FDA specifications?
- Can I get a quote for 1, 2 and full color printing?
- Will labels be able to stay on (for instance) ice-cream or deli containers without peeling off?
- Where are you guys located?
- What’s the best way to label containers for the freezer?
- Where can I see some of your previous works?
- Do I have to pay extra for designing my labels?
1) Are the labels going to withstand freezing temperatures?
Yes. We specialize in freezer grade labels with appropriate freezer adhesives for temperatures as low as – 40 degrees F, as the label stock specifications claim, and in some cases as low as – 200 degrees, as our experience shows. Before we start manufacturing your label, we’ll need all the information we can get about how you’ll use your food packaging, where it will be stored, etc. That will help us choose the right combination of label facestock and adhesive to make that perfect freezer grade label for your purposes. Learn more about similar concerns by other users here.
2) Should I apply my freezer label before freezing the product, or on an already frozen product?
You can do both, but it is very important to specify to our sales rep whether you will label your product before or after freezing, because this information will determine the type of label we should make. If you will label it before freezing, you’ll have a wider range of material options at a more affordable price, and you can apply the label to any product that is about to be frozen. If you want to label a product that has already been frozen, make sure our printing team is aware of that. Check with them whether the design, if you already have one, is appropriate for the already frozen product. Labels with freezer grade type of adhesive can be applied to products that have been frozen at temperatures as low as – 4 F.
3) Will I be able to handwrite (the flavors) on the labels (with a sharpie)?
Yes, we can provide you with blank or pre-printed freezer labels that you can write on with a permanent marker/sharpie. Just make sure you specify this to our sales rep when making your order.
4) Can I get (see) a sample?
Yes, we’ll be happy to send you our labels sample pack so you can check out the quality of our labels before making a purchase.
5) What’s a turnaround (lead) time / when can I expect my labels to arrive?
Turnaround time depends on the size and complexity of your label order. Typically the turnaround time for blank labels is between 2 and 4 business days, and for custom labels between 4 and 9 business days.
6) What kind of file do I need to send you? (How do I get you the artwork?)
If you have your own artwork, please send it to us in any of the vector file formats: layered PSD, layered PDF, AI, EPS. Note that we accept vector formats only. Our sales rep will give you further details on design specifications.
7) Will (Can) I see the proof before printing?
Yes, that is part of our usual label ordering process. After the design proofs have been made and before we start the printing process, we’ll send the proofs to you for approval.
8) Is there a minimum order?
There is no minimum or maximum order! No matter how small or big your order is, we can manufacture labels of virtually any shape, color, size, quantity and material.
9) How do I make a payment?
If you are ordering blank (stock) labels, you can make the order on our website and pay with PayPal or credit card. If you want to order custom labels with your or our design, you can request a quote and very soon our sales rep will get in touch with you with pricing and payment information (PayPal or credit card) and to discuss details of your order.
10) Is there a cheaper product that could still do the work?
We’ll discuss your labeling needs in detail to come up with the best option for you in terms of money and label quality. Our sales team will advise you on the right combination of label stock and adhesives, label shape, size, quantity and printing options that will result in a price you’ll be happy with.
11) Will the colors smear due to thawing and condensation in the refrigerator? Will my labels hold up without curling or the ink running?
This depends on many different factors. As explained in answer to question number 1, we work closely with our customers to get all the information we can about your label order. For example, you can specify that you need labels that will not smear due to thawing, unpeelable labels that will strongly adhere to your food packaging, labels that will hold up without curling, etc. This sort of detailed information helps us choose the right combination of label facestock and adhesive to make that perfect freezer grade label that will hold up in the freezer. Some “tricks” of the trade are laminating the paper for an extra layer of protection, or using more durable materials such as vinyl, polyester or polypropylene for moisture resistant labels. Learn more about similar concerns by other users here.
12) Can you give me price breaks for X, Y, Z labels?
Yes, we have our sliding scale that we use to form our prices, meaning that the higher the volume of labels, the better price per one label. We’ll give you a price for any request you make via our custom quote page.
13) Are you guys familiar with FDA specifications?
Yes, we are familiar with FDA specifications for proper food labels, but it is the responsibility of the food producer to send us nutrition labels that follow all necessary regulations.
14) Can I get a quote for 1, 2 and full color printing?
Yes. We can print your label in full color, but we can also get you a better deal if you only need one or two colors.
15) Will labels be able to stay on (for instance) ice-cream or deli containers without peeling off?
Yes. Please read answers to questions number 1 and 11.
16) Where are you guys located?
We are a Canadian company with printing shops in North America and Europe.
17) What’s the best way to label containers for the freezer?
The best way to label your food packaging product for the freezer is to use our stock or custom freezer grade labels that strongly adhere to any type of freezer packaging.
18) Where can I see some of your previous works?
We have photos of our products all throughout the website. A good place to start is the homepage at the bottom of the page, and the Final Product page.
19) Do I have to pay extra for designing my labels?
Clients usually send us their designs in some form: either a finished design, or an image and a logo, information they want on their label, etc. so our designer creates a label using these elements. We don’t charge for those design services, and we’re happy to make as many versions of the design as needed, at no additional cost. We’ll calculate a design fee only if you need a label designed absolutely from scratch.
If you couldn’t find an answer to your question, feel free to contact us at firstname.lastname@example.org. We’ll be happy to chat with you about your label needs and any concern you might have.